Shipping policy

 

Shipping Policy

PureDens ships worldwide.

Processing Time

Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery Times

Estimated delivery times vary depending on the destination and local carrier. Please note that customs processing, public holidays and circumstances outside our control may cause delays.

Tracking

A tracking link will be emailed to you once your order has been dispatched. Tracking updates may take a few business days to appear.

Customs and Import Fees

International orders may be subject to customs duties, taxes or import fees. Any applicable charges are the responsibility of the customer.

Incorrect Shipping Information

Please check your shipping details carefully before placing your order. Contact us as soon as possible if you notice an error. Once an order has been shipped, we cannot guarantee that the address can be changed.

Questions

If you have questions about your shipment, please contact us through our contact page or email us on info@puredens.com and include your order number.